Privacy Policy

This Privacy Policy constitutes an electronic record in terms of the Information Technology Act, 2000 rules made there under. This electronic record is generated by a computer system and does not require any physical or digital signatures. If you are in the European Union or European Economic Area (EEA), we hereby bring to your notice that this Privacy Policy also to takes care of General Data Protection Regulation (EU) 2016/679.

We at Deki Electronics Limited “Deki” value the trust placed in us by our customers, visitors to our website, users of our services and buyers of our products and therefore, insist upon the highest standards for secure transactions and customer information privacy. We are committed to protect the information that is being provided to us. This Privacy Policy describes the information that we collect from you as a part of the normal operation and what may happen to that information. By accessing or using this website, you expressly consent to our use and disclosure of your personal information/your customer’s information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and is subject to the terms mentioned in the Terms and Conditions of Use.

At the outset, please be informed that this Privacy Policy is subject to change without any prior notification or intimation.


We collect certain personal information from our customers through various mediums including:-


  • Information that you provide by filling in forms on our website, including information provided at the time of registering to use our website, subscribing to our service, posting material, requesting further services or reporting a problem with our website;
  • Records and copies of your correspondence (including email addresses), if you contact us;
  • Your responses to surveys that we might ask you to complete for research purposes; and
  • Your search queries on the website.


When you access any website, your web browser is technically configured to automatically transmit the following data ("log data") to corresponding web server, which gets captured in log files:-

  • Date of access
  • Duration of Visit
  • URL of the referring website
  • Pages viewed
  • Files downloaded (downloads)
  • Videos viewed/audio tracks listened to
  • Individual links clicked
  • Search words or search phrases (site search, browser used, etc.)
  • File retrieved
  • Data volume transmitted
  • Browser type and version
  • Operating system
  • IP address
  • Domain name of your internet access provider

This is normal data which is captured as hosting server log files, but this information does not allow you to be identified. This information is necessary for technical purposes in order to correctly deliver the content requested by you and its collection is an unavoidable aspect of using websites. The log data is analyzed purely for statistical purposes in order to improve our website. The log data is stored separately from other data, which is password protected.

You are requested to provide accurate and correct information. We shall not be responsible for the authenticity of the personal information or data supplied by the users and any inconvenience caused because of the same.


Please note no personal data is stored unless voluntarily disclosed by you for a specific purpose, e.g., in the context of a registration, a survey, a contest or in performance of a contract.

We may use information that we collect about you or that you provide to us, including any personal information:

  • To present our website and its contents to you;
  • To provide you with information, products or services that you request from us;
  • To fulfill any other purpose for which you provide it;
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • To notify you about changes to our Website or any products or services we offer or provide though it;
  • To resolve disputes and troubleshoot problems
  • To customize your experience; 
  • To detect and protect us against error, fraud and other criminal activity; 
  • To improve our marketing and promotional efforts, 
  • To analyse site usage, improve and customize the website’s content, layout, and services. 
  • In any other way we may describe when you provide the information;
  • For any other purpose with your consent.

All necessary technical and organizational measures are taken to comply with applicable laws. 


  1. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

  2. We may disclose personal information that we collect or you provide as described in this privacy policy:-

    • To our affiliates;
    • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
    • To fulfill the purpose for which you provide it.;
    • For any other purpose disclosed by us when you provide the information;
    • With your consent.
    • To resolve disputes and/or troubleshoot problems. 
  3. We may also disclose your personal information:-

    • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
    • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Deki, our customers or others including, but limited to, exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  4. ADVERTISEMENTS-: The website may contain third party advertisements and wherever you disclose information to any form of an advertiser so displayed on the website, the information is simultaneously collected by us and the advertiser. The information is used by us in accordance with the terms of this Privacy Policy and is used by the advertiser as per the advertiser’s prevalent privacy policy. Since we do not control the privacy practices of these advertisers or third party, you should evaluate their practices before deciding to provide the said information. We shall not be responsible for the information provided by you to such advertisers or collected by such advertisers from you.

  5. LINKS TO OTHER SITES-: The website may contain links to other websites that may collect information about you. We are not responsible for the privacy practices or the content of such linked websites.


"Cookies” are small files placed on your hard drive that assist us in providing our services. We use Cookies on certain pages of the website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. Cookies help us provide information that is targeted to your interests. They also enable the browser to remember information specific to a given user and thereby allow you to enter your password less frequently during a session. Most cookies are session cookies, meaning that they are automatically deleted from your hard drive at the end of a session.

You may decline the use of cookies if your browser permits the same. However, in that case you may not be able to use certain features of this website and you may be required to re-enter your password more frequently during a session.

You may, at times, encounter cookies or other similar data collection devices on certain pages of the Site that are placed by third parties. We do not control the use of cookies by third parties.


Your information may be shared with third parties in the following circumstances:-

  • When trusted third parties are performing a service for us or for you, we may provide them with the information collected about you only to the extent they need it to perform that particular service.

  • If we reorganize our company or sell or lease our business, the new entity, owner or operator will assume any rights we have in respect of our information about you. We assure you that we will obtain reasonable assurances that your privacy will continue to be respected;

  • If we have to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person or organization or property or asset or rights of the Website from unauthorized use or misuse of the Website, violations of our terms and conditions or to defend against legal claims/proceedings;

Upon occurrence of special circumstances detailed hereunder:-

  • To respond to summons, court orders, judicial proceedings, or other legal processes;

  • To cooperate and assist authorized agencies for interception or monitoring or decryptions as mentioned in the Information Technology (Procedure and Safeguards for Interception, Monitoring and Decryption of Information) Rules, 2009.

  • To assist and cooperate with the authorized agencies for the monitoring and collection of traffic data or information generated, transmitted, received or stored, in accordance with the Information Technology (Procedure and Safeguard for Monitoring and Collecting Traffic Data or Information) Rules, 2009. 

Subject to this policy, we assure you that we may share your personal information only if we have your consent or deemed consent to do so or if we are compelled by law (including court orders) to do so.


We are committed to protect the information provided by you. We have adopted various managerial, technical, physical and other security measures to protect the information provided by you. For Instance, we use encryption while transmission of information sensitive to you between your and our system and allowing only authorized persons for permitted business functions to access your personal information etc.


In furtherance of the confidentiality with which we treat your information, we assure you that to prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable security practices and procedures and current Internet security methods and technologies in compliance with Information Technology Act, 2000 and rules made there under and amended from time to time.

Moreover, we restrict access of personal information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

However, although we use industry standard practices to protect your privacy, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications or users may abuse or misuse your personal information that they collect from the website. 


This website is created and controlled by Deki and shall be governed by the laws of India. The courts in Delhi shall have exclusive jurisdiction in respect of all the terms, conditions and disclaimers.


We may update this Privacy Policy in the future when we feel to do so. Any changes we may make to our Privacy Policy in the future will be posted on this page. You should access our privacy policy regularly in order to familiarize yourself with the latest policy.


Deki strongly believes in a transparent approach to its users. This policy aims at minimizing instances of customer complaints, grievances and disappointments via channelized approach, review and redressal. You can file a grievance if you are disappointed or have issues. You can give your grievance through email or snail mail to the Grievance officer of Deki. The email address at which you can send your grievances is [*****]. The grievances can also be sent by surface mail on the following address:-

Name, designation and address required


By accessing this page or using this website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy and Indian laws.

Note: Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.